Privacy Policy
Effective Date: [01st Jan, 2026]
Exoverse Travels (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for travel-related services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Full name
- Phone number
- Email address
- Travel details such as departure and destination airports, travel dates, and passenger information
We may also automatically collect certain non-personal information such as browser type, device information, and pages visited for analytics and website improvement purposes.
2. How We Use Your Information
We use the information collected for purposes including:
- Responding to travel enquiries and providing flight booking assistance
- Contacting you via phone, email, or WhatsApp regarding your request
- Processing bookings and customer support requests
- Improving our website, services, and customer experience
- Complying with legal and regulatory obligations
3. Sharing of Information
We do not sell, rent, or trade your personal information. Your information may be shared only when necessary with:
- Airlines, travel service providers, or booking partners to fulfill your request
- Service providers assisting us in operating our website or communication systems
- Legal or regulatory authorities when required by law
4. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience, analyze site traffic, and improve functionality. You can choose to disable cookies through your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing any personal information.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal information held by us, subject to applicable laws. To make such a request, please contact us using the details below.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:
Exoverse Travels
📍 Australia
📞 Phone: 03 9961 8556
💬 WhatsApp: +61 423 006 596
✉️ Email: contact@exoversetravels.com